How the Hospitality Industry Confronts Cybersecurity Threats that Never Take Vacations

Technology offers travelers the convenience they value – such as software that recalls a frequent traveler’s preferences, room key cards that act as charge cards at resort restaurants, stores and more.  However, these amenities come with risks to the travelers (as well as responsibilities for the company offering the convenience) relating to the collection of sensitive data.  In this interview with Cybersecurity Law Report, Eileen Ridley, a partner at Foley & Lardner, discusses the hospitality industry’s specific data privacy and cybersecurity challenges, and offers best practices in the collection, storage and protection of the increasing amount of personal data these companies are holding.

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