Picture this data breach scenario: A company’s customers discover that their online account details have changed. They later realize that their bank account details had also been changed, and refunds due to them were fraudulently transferred to another bank account. What is the best way to proceed with the investigation, especially after law enforcement’s trail has gone cold? How can the company enhance its cybersecurity going forward? This scenario, which involved an employee stealing data, was analyzed in the 2017 Verizon Data Breach Report. We discuss how the company handled the scenario and the lessons it learned, with input from BDO managing director Eric Chuang. See “Strategies for Preventing and Handling Cybersecurity Threats From Employees
” (Apr. 8, 2015).