Recent enforcement actions have resulted in eye-watering fines for violations relating to off-channel communications, making it clear that the stakes are high for non-compliance. Scrutiny has come from the SEC, DOJ and other regulators, along with increasing civil litigation on the topic. Emerging developments and risks associated with using third-party messaging platforms were addressed in a recent Reed Smith webinar featuring government enforcement partners Daniel H. Ahn and Mark E. Bini, as well as technology and data partners Therese Craparo and Anthony J. Diana. This article summarizes key takeaways from the panel, including the increase in regulatory scrutiny, recent DOJ guidance, applicable developments in civil litigation and best practices to ensure compliance with recordkeeping obligations. For additional insights from Craparo, see How to Conduct Effective Privacy and Data Security Diligence to Assure Value Realization in Mergers, Acquisitions and Divestitures” (Oct. 27, 2021).